Deposit, Payment & Rescheduling Policy

To secure your cleaning appointment, 100% payment is required at the time of booking.

Payments are fully refundable with at least 24 hours’ notice prior to your scheduled service time.

• Rescheduling requests made with at least 24 hours’ notice may be rescheduled at no additional charge.

• Cancellations or reschedule requests made within 24 hours of the appointment are non-refundable.

• No-shows will result in full charge of the service.

Payment Terms

• Appointments are not confirmed until payment is received.

• All payments must be made through the approved online booking system at the time of booking.

Service Adjustments

• If additional services are requested or the condition of the space requires extra time beyond the original scope, additional charges may apply and will be communicated prior to service whenever possible.

Agreement

By booking a service with BusyGenie Cleaning, you acknowledge and agree to this Deposit, Payment & Rescheduling Policy.

Contact Us

If you have any questions about our Deposit, Payment & Rescheduling Policy, please contact us by e-mail customerservice@busygeniecleaning.com